Proactive remediations is a part of the Endpoint analytics section of Microsoft Endpoint Manager. The answer to this is using proactive remediations.

So how can we remove the feature, and make sure that the end-user doesn’t get creative with enabling it again? There are several ways of doing this, but I’m taking the approach that we don’t have a custom image since our devices has been enrolled through Windows Autopilot using vanilla images. So, when we have deployed Remote Help to all our users, we want to remove Quick Assist to improve security (so unauthorized people cannot remotely connect) and to ease confusion about what remote support tool to use.

There is also a lot to wish for when it comes to how accounts are managed and the overall experience in a corporate setup using Quick Assist. However, it’s not that great to support an organization since vital features are missing like handling UAC and logging. Like I mentioned in the blogpost about Remote Help, the build in Quick Assist tool in Windows 10 and Windows 11 is great for supporting friends and family. Updated on the 29th of September 2022 due to changes in Quick Assist installation.

Quick assist windows